Opening Hours | Admission | Ticket in Advance | Offerings for Groups | Information for Visitors with Disabilities | Contact & Booking | General Information for Exhibition Visit | How to get there | Further Information
April 28 to October 28, 2012
Daily, except Tuesday, 10 am - 7 pm
Friday and Saturday, 10 am - 8 pm
Last admission 90 minutes before closing
Ticket: 14 euros / 10 euros reduced rate
Family Ticket: 40 euros (2adults + up to 3 children under 19)
Valid for the special exhibition at the Neues Palais and in Sanssouci Park, including an audio guide (Eng./Ger., audio guide for children age 6+) and a booklet (Eng./Ger.)
Discounts and Free Admission
‹Download (PDF, 65KB)›
Buy Your Tickets in Advance
in our ›› Online-Ticketshop
or ›› www.eventim.de (beginning March 2012)
Tourist Info Berlin and Potsdam (beginning March 2012)
German advance booking offices
Charlottenburg Palace/Berlin, Old Palace
Charlottenburg Palace/Berlin, group reservations desk
Visitor's Center at the Historic Windmill/Potsdam
Offerings for Groups
Please be advised: Group size has to be restricted to a maximum number of visitors per tour due to conservation concerns in the sensitive, historic palace interiors. Consequently, tour groups that exceed this number will be divided. The second group will receive a discount.
Tour with an Audio Guide
Special exhibition at the Neues Palais and in the gardens, incl. an audio guide in the palace (Ger./Eng.), as well as a booklet (Ger./Eng.)
270 euros flat rate (group size: max. 25 people); duration: approx. 120 mins.
Surplus fee for adults, max. 15 people, 130 euros
175 euros flat rate (group size: max. 25 people); duration: approx. 120 mins.
Surplus fee for students, max. 10 people, 50 euros
Guided Tours through selected sections of the exhibition in the Neues Palais and its gardens
300 euros flat rate (group size max. 20 people); duration: approx. 120 mins.
Surplus fee for adults, max. 10 people, 110 euros
165 euros flat rate (group size max. 20 people); duration: approx. 90 mins.
Surplus fee for students, max. 10 people, 50 euros
Group offerings are only by prior reservation!
Information and Offerings for Visitors with Disabilities
The exhibition spaces on the ground floor of the Neues Palais are wheelchair accessible with assistance. A manually-operated lifting platform (lifting power max. 250 kg) is available at the "C” entrance.
You'll receive your tickets at the information desk in the visitor's reception area. Unfortunately, online advance purchase of tickets is currently not possible for technical reasons.
The exhibition consists of 72 interiors. Visitors move from one exhibition room to another along a synthetic platform, edged by a border approximately 3 cm high. The platform has no railings.
A restroom suitable for wheelchairs is available outside the building.
Groups of more than three wheelchair users, traveling together, should definitely make reservations.
Group offerings are only by prior reservation! Please book your tours as early as possible!
Guided Tours for Visiors with Disabilities through Selected Sections of the Exhibition in the Palace and in the Garden
Guided tours for blind or visually impaired visitors (Eng./Ger.)
10 euros flat rate (max. 4 handicapped visitors + 1 assistant p.p.); duration: approx. 90 mins.
Guided tours in German sign language
20 euros flat rate (max. 8 people); duration: approx. 90 mins.
Guided tours in simple language
25 euros flat rate (max. 10 people); duration: approx. 40 mins.
Contact and Booking
We will gladly advise you on any questions concerning your visit to the exhibition.
Visitor's Center at the Historic Windmill
An der Orangerie 1
Tel. +49 (0)331.96 94-200
Fax +49 (0)331.96 94-107
General Information for Exhibition Visit
In the visitor's reception area at the Neues Palais you can purchase tickets and also receive further information about the exhibition and your visit. All tickets are subject to a fixed admission time. Admission is no longer possible after expiration of the admission time printed on the ticket. Please plan accordingly and allow sufficient time for any possible delays. In general, some waiting in line is to be expected.
You'll receive your Family Tickets at the information desk in the visitor's reception area. Unfortunately, online advance purchase of tickets is currently not possible for technical reasons.
Booklet and Audio Guide
Booklets and audio guides are only available in the visitor's reception area at the Neues Palais. The booklet (Eng./Ger.) contains information on the individual themes of the exhibition, its various routes and about the objects in the exhibition.
Photographs, Moving Images and Sound Recordings
Neither photographs, moving images, nor sound recordings are permitted in the exhibition.
A coat check and lockers are located in the visitor's reception area. Larger items and bags may not be taken into the exhibition.
Restrooms are available on the lower level of the Neues Palais; additional restrooms are located near the food and beverage area (wheelchair accessible).
At the New Palace, you'll find a museum shop with a large selection of books, postcards, posters, souvenirs, etc.
Food and Beverage
A coffeehouse called "Fredersdorf" is located in the Invalidengärten in close proximity to the Neues Palais.
How to Get There:
Am Neuen Palais
From Berlin: S7 to Potsdam Hauptbahnhof,
further with Bus 605/606/695 and additionally Bus X15 (from April to October, Saturday and Sunday)
to the "Neues Palais” stop or "Campus Universität/Lindenallee" stop (all buses leave on platform 4) www.vbbonline.de
or with the regional railroad of the Deutsche Bahn www.bahn.de
Please be advised of possible changes to schedules or routes due to construction.
Parking spaces for cars and buses are available at parking lot P3, "Am Neuen Palais” and parking lot P1, "An der Historischen Mühle.”
For accommodations and offerings of food and beverage, as well as for additional sightseeing opportunities and events in Berlin, Brandenburg and Potsdam, please contact or view the websites of our tourist partners.
Berlin Tourismus & Kongress GmbH
Am Karlsbad 11
Call Center +49 30 25 00 25
Tourismus Marketing Brandenburg GmbH
Am Neuen Markt 1/Kabinetthaus
Tel.: +49 331-200 47 47
Potsdam Tourismus Service
Am Neuen Markt 1
Tel.: +49 331 27558899
January 2012 (subject to change)
Children's websiteChildren's website
Frederick the GreatFrederick the Great
Neues PalaisNeues Palais
Photo GalleryPhoto Gallery